|FAQ - Questions|
||Is it secure to order from this site?|
|2.||Do you keep my personal information?|
|3.||Do you sell or trade any of my information?|
|4.||When will my credit card be charged?|
|5.||Has my order been shipped?|
|6.||How do I track my order?|
|7.||I forgot my account password. How do I retrieve it?|
|8.||What is your return policy?|
|9.||How do I find a product?|
|10.||How do I navigate through the site?|
|11.||How can I get information about your company?|
|12.||How do I contact you?|
Our shopping cart processes all the information by using the latest security
technology: SSL 128-bit encryption.
your personal information is securely stored in our Ecommerce database with
the same SSL 128-bit encryption. You have the option to make this information
available for future orders when logging in, so that you do not have to
type it again when you come back and shop from us.
not: We do not sell, trade, or share any of your information with anyone
under any circumstances. Click here to review our
cards are charged at the time of the order, before the order is shipped
out. You will receive notification by e-mail if the payment was approved.
can check on the status of your order by clicking on Order
Status or by clicking on the link on your order confirmation e-mail
to review your order.
a tracking number is assigned to your order, you can track the order by
logging in to the Order Status and reviewing
you forgot your password, you can retrieve it by clicking on the Forgot
Password link on the Order Status page or
during the checkout process while placing a new order.
return policy is available on the Terms of Sale
are various ways of finding a product. You can browse our online store through
categories by clicking on the main menu button links to find what you are
looking for, you can also click on 'Search' and type a search term related
to what you are looking for and all corresponding results will be displayed.
are links and buttons on the site to get you where you want to go. Products
are available from the main menu and under the "Products" button
link, you can also view informational web pages that we have set up so you
can get some information on our company and our products.
|11.||Information about our
company is available on the About Us page.
|12.||Our contact information
is provided on our Contact Page.
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We'll throw in an additional 5% more if it's for Grandma! :)